Global programmes & strategic content manager

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role As we align our organisation to our ambitious new strategy, how we communicate at a global level - through the stories we tell, the messages we prioritise, and the experiences we create - has never been more important.

This role sits at the centre of how we bring our strategy to life, owning the global narrative, shaping our biggest moments, and ensuring colleagues understand, believe in, and act on our direction. You will own and steward Colts global narrative, ensuring a single, coherent story across functions, countries, and leadership teams. You will lead our flagship global communications programmes, making sure they are well-orchestrated, high-impact, and aligned to our strategic priorities.

Reporting into the Head of Internal Communications, this role complements our business partnering model by delivering consistency, quality and impact at a global level, connecting functional storytelling into a single, compelling enterprise narrative. What you will do Youll lead the development and delivery of global communications programmes and the strategic content that underpins them. Youll work closely with the Head of IC and senior stakeholders to translate business strategy into clear, engaging messaging and content that works across different regions, functions, and audiences.

Youll own the content and creative approach for major global moments including company-wide initiatives, strategic updates and global events - making sure they are well-crafted, consistent, and resonate with colleagues. More broadly, you will:
Develop and own our global story and make sure its understood and told consistently across the business. Devise and lead content creation for a calendar of activity to increase understanding of our strategy and other company-wide moments. Develop and deliver key global communications programmes and initiatives, including our annual recognition awards. Partner with the event and channels manager to deliver the content side of Colt wide events, including Global All Hands and People Leader calls, working closely with the IC specialists on functional elements.

Shape messaging, storytelling, and creative approaches that bring strategy and priorities to life. Partner with the wider Internal Communications team to align messaging and ensure consistency across functions. Ensure communications are written in our tone of voice, are inclusive, empathetic, and accessible. Work closely with a wide range of stakeholders including the C-suite, forming strong, trusted relationships. Measure the effectiveness of communications and continuously refine your approach based on insight and feedback.

What we're looking for Youre an experienced internal communications professional with a strong track record in developing creative strategic content and leading global communications initiatives. Youre an exceptional storyteller and creative writer, able to translate complex strategy into clear, inspiring, and meaningful messages. You think strategically and creatively, with a strong instinct for how to bring messages to life in a way that resonates with different audiences.

Youre comfortable working across a global, matrixed organisation collaborating with multiple stakeholders and bringing different perspectives together into a coherent narrative. Youre great at building trusted stakeholder relationships and able to influence without reliance on formal authority. You have strong organisational and project management skills, able to manage multiple priorities and deliver high-quality work  think holistically about the employee experience, understanding how content, channels, and moments come together to drive engagement.

You have a strong attention to detail and a high bar for quality in everything you deliver. Youre used to working with internal communications channels such as Poppulo, SharePoint intranet, Viva Engage and in delivering All Hands across Teams or Zoom. Youre…