Cash Centre Processor
Listed on 2026-02-08
-
Retail
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Overview
Hours: 30 hours p/w
Location: Stevenage
Shift Pattern: Monday - Friday. Schedule is between 8.30 am and 5.30 pm
Why join #Team eurochangeAt eurochange, we’re all about people - and that includes you! We’re a dedicated and proactive bunch, passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts. So, step into our world, where friendliness, passion, and inclusivity reign supreme. Consider us your home away from home, where you’re free to be your unique, authentic self.
We believe in hard work that makes an impact and innovates, and whilst we take the legalities of our service seriously, we love to have fun along the way!
Do you thrive on precision, accuracy, and working as part of a high-performing team? Are you meticulous and take pride in doing things right the first time? At eurochange, our Cash Centre Processors are the unsung heroes behind the scenes who ensure our customers and branches have the currency they need - securely, accurately, and on time. As a Cash Centre Processor, you’ll be at the heart of our operations, helping us deliver on our promise to make foreign exchange better, simpler, and more convenient every day.
HowYou’ll Support Our Purpose
- Accurately process, count, reconcile, and record all cash orders, ensuring they meet customer requirements for value, quality, and currency type
- Complete “make-up” and “count-back” of customer orders, delivering precise and timely fulfilment
- Perform sign-offs and random desk balance checks to maintain our high internal quality standards
- Use approved cash management systems to accurately allocate, record, and report cash transactions
- Follow end-of-day procedures and dispatch protocols to meet daily targets
- Complete all paperwork accurately to provide clear, auditable records
- Reconcile bulk consignments in and out of the vault, escalating any discrepancies
- Maintain a clean, organised workstation to support secure and efficient processing
- Follow all security, safety, and compliance procedures, including AML, KYC, Health & Safety, and Data Protection
- Support cash centre audits, investigations, and balancing duties
- Represent eurochange professionally in every interaction with colleagues, visitors, and suppliers
- Contribute to the smooth running of daily operations by being a dependable team player
- Previous experience in cash handling, secure processing, or logistics (desirable)
- Exceptional attention to detail and high levels of accuracy
- Strong numeracy and organisational skills with a methodical approach
- Confidence working with physical currency and using counting machines
- Ability to follow strict procedures, report variances, and maintain compliance
- Professional, reliable, and calm under pressure
- Team player with a proactive, can-do attitude
- Colleague Rate on Travel Money
- 28 days holiday (inclusive of bank holidays)
- High Street Discounts
- Free 24/7 Virtual GP service for you and your family
- Cycle to Work Scheme
- Employee Wellbeing & Financial Support through Retail Trust
- Employee Assistance Programme - because you matter!
- Wagestream - access your earned wages when you need it
- Recognition Awards for outstanding service
- Additional holiday entitlement after 1 year
- Life Assurance
- …and much more!
To be the UK’s go-to travel money provider, adding value to every customer’s journey.
Our PurposeForeign exchange… but better, simpler & more convenient. We’re the trusted inspirational experts.
Our ValuesWe Strive | We Trust | We’re Aspirational | We’re Responsible | We’re Sincere
Ready to make a real impact by keeping our cash centre running smoothly and our customers happy? Apply today and join #Team eurochange!
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