Tesco Shift Leader - Chells Express

Availability Window

• Sunday: 15:00–23:00
• Monday: 05:30–13:00
• Wednesday: 05:30–13:00
• Thursday: 16:00–23:00

Our Shift Leader rate of pay starts from £15.59 an hour; this increases to £16.86 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.

Customers are at the heart of everything we do.

It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role.

As a Shift Leader you’ll:

• Work in a fast‑paced retail environment, with bags of variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team
• Guide and support your colleagues in‑store, ensuring a safe workplace
• Maintain a great understanding of how the store is performing, helping managers deliver action plans to improve operations
• Lead from the front, setting a great example for colleagues in everything you do
• Coordinating the store team to deliver an easy, fuss‑free shopping experience for customers
• Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
• Opening and closing the store, completing duty cover and making correct decisions for safety
• Being the go‑to person for colleagues in the absence of a manager for day‑to‑day queries
• Supporting managers to coordinate seasonal, community and charity events
• Contributing to a great team atmosphere that is inclusive of everyone
• Providing great customer service by listening to customers and putting them first
• Keeping the team well‑informed of changes or updates
• Staying knowledgeable about store performance and simplifying operations
• Coordinating store improvements, removing obstacles to service
• Following health and safety routines and ensuring colleagues do the same
• Recognising and celebrating colleagues who provide great service

Please note that you need to be 18 or over to apply for this role.