Account Manager

Are you ready to make a meaningful impact on hygiene standards across healthcare and beyond? Do you thrive on building strong customer partnerships? Do you want to innovate for good while growing your sales career? If so, we’d love to hear from you.

As an Account Manager, you will manage a portfolio of accounts across a designated territory (either Midlands / East Anglia or London / South East), supporting customers to achieve excellent hygiene outcomes with Essity’s Tork solutions. You will play a key role in strengthening relationships with NHS Trusts — one of Essity’s most strategic end customer groups — ensuring consistent product adoption and long term value creation.

Alongside this, you will work with private sector customers through our distributor partners, helping them identify the right solutions, expand product usage, and improve hygiene efficiency across a broad customer base.

• Territory & Account Management: Manage a defined portfolio across NHS Trusts and private sector end customers, ensuring strong product adoption and relationship growth.
• Channel & Distributor Engagement: Collaborate closely with distributor partners to support private sector customers, identify growth opportunities, and drive sales expansion.
• Sales Planning: Develop short and long range sales strategies using available sales and marketing programmes to achieve nominated targets.
• Customer Negotiations: Lead negotiation of plans and conditions with customers to secure sustainable and profitable business.
• Product & Market Expertise: Apply detailed product knowledge and a strong understanding of each client’s business to deliver tailored support.
• Customer Visits & Expansion: Introduce new products and services, organising regular visits with existing and prospective customers to expand Essity’s market presence.
• Service Coordination: Ensure high quality customer service and involve relevant internal colleagues when clients require additional support.

• Experience in account management, sales, or business development within a complex customer environment such as healthcare, public sector, B2B, or distribution based sales.
• Strong product learning agility with the ability to apply technical knowledge in customer conversations.
• A collaborative communicator with strong relationship building, negotiation, organisation, and problem solving skills.

Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you ll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere.
Innovate for Good | Excel Together | Be You with Us