Mental Health and Homelessness Outreach Worker

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Mental Health and Homelessness Outreach Worker (Complex Needs Housing Service) x5
Reference: 358
Salary: £26,000 – £27,000 per annum

Hours:

37.5 hours per week (Monday – Friday, 9am – 5pm)

Contract:

Fixed term 1 Year
Working base(s):
1 person to be based in Borehamwood Wellbeing Centre,
1 person to be based in Ware Wellbeing Centre
1 person to be based in St Albans Wellbeing Centre
1 person to be based in Hatfield Wellbeing Centre

About the Service

The Complex Needs Housing Service works as a multi-disciplinary team with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs. The service has been running since 2022 with a dual-district model, however, is now expanding to offer a single district outreach service.

We have roles available in the service in the following areas:

East Herts – supporting individuals who are homeless, in temporary accommodation or hostels in the district with their mental health

St. Albans – supporting individuals who are homeless, in temporary accommodation or hostels in the district with their mental health

Hertsmere – supporting individuals who are homeless, in temporary accommodation or hostels in the district with their mental health

South & West Hertfordshire – supporting women who have fled domestic abuse and currently residing in refuge/safe accommodation in the area with their mental health

North & East Hertfordshire – supporting women who have fled domestic abuse and currently residing in refuge/safe accommodation in the area with their mental health

N.B. Only female applicants will be considered for the two roles working supporting mental health of women who have fled domestic abuse and currently residing in refuge/safe accommodation

The objectives of the Complex Needs Housing Service are to:

* Improve the mental wellbeing of people experiencing mental ill health.

* Increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.

* Contribute to an improvement in individual mental wellbeing.

* Remain a source of independent support for all clients.

* Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.

* Reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.

* Provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.

* Work collaboratively within a Multi-Disciplinary Team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.

About the Role

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:

* To provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and housing.

* To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.

* To remain a source of independent support for all clients.

* Embed a person-centred recovery orientated and trauma informed approach in all aspects of the roles.

We offer:

* Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)

* An additional day of leave each year for your birthday following completion of probation period.

* Ongoing training relevant…