PTC Thingworx| Maintenance & Support Engineer

PTC Thingworx | Application Maintenance & Support Engineer | Stevenage, UK

Infosys is seeking a skilled PTC Thing Worx Developer with strong experience in Thing Worx application development, enhancement, support, and maintenance. The candidate should have expertise in developing IoT solutions, troubleshooting production issues, integrating industrial devices, and supporting enterprise‑scale Thing Worx applications. Exposure to Thing Worx Navigate, Kepware, and manufacturing solutions is highly desirable. Compensation:
Competitive (including bonus).

• Candidates who have previously held Security Check (SC) Clearance or are eligible to obtain SC Clearance will be preferred.
• Candidate should be based within reasonable commuting distance of Stevenage, United Kingdom, or be willing to travel regularly to the Stevenage office/customer site as required.

• Design, develop, and maintain Thing Worx applications, Mashups, Services, Data Shapes, Events, and Subscriptions.
• Develop and support integrations using REST APIs, SQL databases, and external enterprise systems.
• Provide L1/L2/L3 support, incident management, root cause analysis (RCA), and performance optimization.
• Manage application deployments, releases, upgrades, and environment support across Dev, QA, and Production.
• Configure and troubleshoot user access, security, monitoring, and application health.
• Support industrial connectivity using Kepware, OPC‑UA, MQTT and PLC integrations.
• Collaborate with business, manufacturing, and cross‑functional teams for new enhancements and issue resolution.

• Strong hands‑on experience with PTC Thing Worx and Kepware.
• Strong expertise in Mashup Development, Services, JavaScript, REST APIs, JSON, and SQL.
• Experience in application support, maintenance, and production troubleshooting.
• Knowledge of Thing Worx security, deployments, and performance tuning.
• Knowledge of Thing Worx Navigate, Kepware, and Windchill integration.

• DPM (Digital Performance Management)
• RTPPM (Real‑Time Production Performance Monitoring)
• AMU (Asset Monitoring & Utilization)
• CWC (Connected Work Cell)
• Manufacturing Execution Systems (MES) and IIoT domain experience
• Windchill, Azure/AWS, Agile and Dev Ops exposure

Experience working in manufacturing, or industrial IoT environments with the ability to deliver scalable solutions, production support, and continuous improvements across enterprise Thing Worx applications.

• High analytical skills
• A high degree of initiative, flexibility and adaptability
• High customer orientation
• Good team engaging skills
• Quality awareness
• Good verbal and written communication skills
• Transparency and Integrity

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.