Desktop Support Engineer/End User Support; EUC) Engineer
Listed on 2026-10-17
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IT/Tech
IT Support, Systems Administrator, Desktop Support
We are seeking an experienced End User Computing (EUC) Engineer to provide onsite IT support for the Stevens Point manufacturing facility. The role is respo end-user support, desktop/laptop management, network troubleshooting, plant IT infrastructure support, and coordination with regional and global If teams to high availability of business-critical systems.
Required Skills5+ years of End User Computing / Desktop Support experience.
Strong knowledge of Windows 10/11 administration.
Microsoft 365 Administration.
Active Directory and Azure AD.
Hardware troubleshooting (Dell/HP laptops & desktops).
Printer and peripheral support.
Experience with Service Now or similar ITSM tools.
and communication skills.
Network Skills (Mandatory)
CCNA Certification (Preferred) or equivalent Cisco networking experience.
Preferred SkillsExperience in a manufacturing or industrial environment.
SCCM/MECM.
Power Shell scripting.
Knowledge of cybersecurity best practices.
Experience supporting shop-floor IT infrastructure.
EducationBachelor's degree in Computer Science, Information Technology, or related field (preferred).
CONA certification preferred.
Microsoft certifications are an added advantage.
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