Customer Service Specialist

Customer Service Representative – Join Our Dynamic Team!

Are you a positive and adaptable individual looking for a unique customer service opportunity? Do you excel in multitasking and enjoy working where company culture is important? Join our team at Culligan Water in Stillwater, MN, where our CSRs don't just provide service; they build lasting customer relationships and deliver exceptional experiences.

About Culligan:
Culligan of Stillwater, is a thriving dealership under the esteemed Packard Culligan franchise group. With nearly 80 years of family‑owned and operated excellence, Packard Culligan is an industry leader in commercial and residential water treatment and filtration systems, committed to delivering top‑tier drinking water solutions to our valued customers.

• Enjoy $0 deductible medical insurance with affordable premiums! Dental, vision, life insurance and more included in our comprehensive benefits package.
• Career growth opportunities through training and development.
• Competitive base pay, commission, and bi‑annual employee incentives.
• 401k with employer match.
• Achieve work‑life balance with a consistent Monday‑Friday schedule.
• 7 paid holidays and a competitive PTO package.

• Effectively communicate our products and services to customers and schedule in‑home appointments when applicable.
• Address general water quality concerns and inquiries.
• Handle payments, invoices, billing inquiries, and assist with collections.
• Process daily and monthly administrative tasks as assigned.
• Efficiently schedule deliveries and service appointments.

• Strong communication skills, both verbal and written.
• Quick problem‑solving abilities for addressing unique customer needs.
• Meticulous attention to detail to ensure accuracy.
• Willingness to become a water treatment expert through training.
• Proficiency in Microsoft Office, data entry, and documentation.
• Multi‑tasking ability with different computer programs.
• Collaborative team player with a friendly demeanor.

Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status, or any other basis prohibited by federal, state, or local law.