Laboratory Assistant

Health Partners/Stillwater Medical Group is hiring for a Laboratory Assistant

Responsibilities include:

Perform Laboratory procedures according to established clinic guidelines and other relevant regulations. All programs and activities are designed to support the short and long term mission, goals and objectives of the Stillwater Medical Group. This position is expected to support the mission, goals and objectives of the Stillwater Medical Group.

• Licenses, certification, or registration which indicate attainment of a recognized level of competence and which meet Federal, State, or local requirements and are required for employment.
• High school diploma or G.E.D.
• Phlebotomy Certification preferred.
• Current CPR certification preferred.
• Medical Assistant program preferred.
• OSHA Training

• Advanced organizational skills
• Excellent verbal and written communication skills in English
• Proven ability to manage multiple priorities daily .
• Knowledge of health care field
• Skill in performing assigned tasks appropriately; tact and diplomacy in interpersonal interactions
• Ability to learn and retain information regarding patient care procedures; to project a pleasant and professional image; plan, prioritize and complete delegated tasks; demonstrate compassion and caring in dealing with others; apply written instructions and standardized work practices; communicate clearly; and establish and maintain effective relationships with staff, patients and families.

• A minimum of one year customer service experience preferably in health care setting
• Proven ability to manage multiple priorities daily

• Maintains confidentiality by handling confidential material in a responsible and discrete manner.
• Exhibits professional conduct in interactions with patients, other staff and outside vendors.
• Problem solves effectively by using sound judgment and taking appropriate action.
• Communicates effectively by:
  • sharing information that others need
  • being direct, honest and constructive
  • listening and asking if not understanding
• Takes responsibility to maintain and enhance job related competence by
  • Identifying problems in work area and seeking solutions utilizing appropriate resources at all times
  • Assumes responsibility for self-development and growth by attending appropriate educational opportunities and department meetings
  • Maintains knowledge of SMG operations, policies and procedures through participation in training, department meetings, and in-services.
• Manages time effectively by
  • Arriving for work on time
  • Adhering to break times
  • Completing work within scheduled time
  • Assisting others when time is available
  • Making calm sensible decisions under various work situations
• Follows all safety precautions, procedures and guidelines as defined by SMG policy.

• 1. Provides patient/customer satisfaction by demonstrating concern for meeting internal and external customers' needs.
• Evaluates work and determines if further steps are needed to meet patient needs.
• Demonstrates an attitude of concern, compassion and respect when dealing with patients.
• Responds to patient complaints in a professional manner and works toward successful resolution, documents complaint according to SMG policy.
• Represents SMG in a positive way with all customers both on the phone and in person and serves as a role model for other employees.
• 2. Functions as part of the team by:
  • Assisting in the orientation and training of new employees
  • Maintaining a helpful and positive attitude and a willingness to take on new and different responsibilities not specifically outlines in the job description.
  • Using a multidisciplinary…