Administrative Support Specialist - Sr AS9540

OSU-Stillwater

Ty Quadrelli, ty.quadrelli

Monday through Friday 8:00am - 5:00pm

Regular Continuous/Until Further Notice

$15.00 - $20.00

Hourly

While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by  to ensure full consideration.

This position reports to the Assistant Director within University Assessment and Testing. It is responsible for the day-to-day administration of local and national testing, which includes, but is not limited to proctoring the following tests: OSU course tests, placement tests, tests requiring accommodations through Student Accessibility Services (SAS), TOEFL, TOEIC, ACT, CLEP, ETS tests, FAA certifications, and Pearson Vue tests, amongst others.

This position works closely with examinees, faculty, and other OSU administrative offices such as Student Accessibility Services and the Office of Undergraduate Admissions to provide information about and deliver the varied services available at the OSU Testing Center. Normal work hours are Monday - Friday from 8:00am - 5:00pm. Occasional overtime required during midterm and final exam weeks. Also, may be required to arrive early or stay late to meet deadlines or workload demands.

Occasionally requires involvement in national tests given on Saturdays. Direct participation is not always required, and compensation may be paid by testing organizations. Ability to lift 25 pounds.

• High School/GED Admin Supp Spclt I:
  High school and 1 year of clerical/customer service experience.
• Admin Supp Spclt II:
  High school and 2 years of clerical/customer service experience.
• Admin Supp Spclt Sr:
  High school and 3 years of clerical/customer service experience.
• Post-secondary Education May Substitute For Years Of Required Experience. (degree must be conferred on or before agreed upon start date)
• Post-secondary Education May Substitute For Years Of Required Experience.
• Certifications, Registrations, and/or Licenses:
  Must acquire required proctor certifications after hire. Completion of OSU HR certificate programs after hire.
• Skills, Proficiencies, and/or Knowledge:
  Must be able to follow instructions exactly, maintain confidentiality, and uphold ethical standards. Rigorous attention to detail is required. Must possess excellent interpersonal, communication (written and verbal), and organizational skills. Must be able to provide excellent customer service, work independently, coordinate projects through to completion. Must be very proficient working with technology and software, including databases, and maintaining confidential information appropriately and securely.
  
  Personal computer and/or word processing skills are also required.

• Bachelor's
• Three years of clerical/customer service experience. Two or more years of experience working in a professional or academic testing center or four years of clerical/customer service experience. Experience working in an academic setting and/or administrative office.

Must acquire required proctor certifications after hire. Completion of OSU HR certificate programs after hire.

Proficient in delivering standardized, academic, and other local and national tests in both paper and computerized format in a professional testing environment. Proficiency with Microsoft Office programs, particularly Outlook, Word, and Excel.

Normal work hours are from 8:00am - 5:00pm M-F. Occasional overtime required during midterm and final exam weeks. Also, may be required to arrive early or stay late to meet deadlines or workload demands. Occasionally requires involvement in national tests given on Saturdays. Direct participation is not always required, and compensation may be paid by testing organizations.