MA Local Clinic

Job Category:
Primary Care

Location:

Stillwater, Ok

Position Type:
Full-Time

Compensation:
Competitive pay

Triad Complete Healthcare Stillwater is looking for a compassionate, professional, and detail-oriented person to work as a Clinic Support Specialist. This role is essential in the daily operations and management of our clinic.

• Full benefits package
• Competitive pay
• PTO
• Paid holidays

• Provides direct and indirect patient care in the office/clinic setting under the direction and supervision of a registered nurse and/or physician
• Communicates effectively with physicians and other team members about patient’s clinical condition including patient symptoms and diagnostic study results.
• Consistently meets regulatory requirements and standards for nursing in addition to complying with Triad Complete Healthcare policies and procedures.
• Provides care and communication that meet the needs of each patient and family.
• Completes all patient documentation and charges accurately and timely.
• Facilitates appropriate communication between back office and front office processes that contribute to successful clinic performance.
• coordinate and schedule patient appointments as well as accurately gather and document patient demographic information.
• Performs prior authorizations tasks promptly with payers to ensure patient test and procedures are covered. Keep physicians and all appropriate team members informed of insurance authorization delays or non-coverage.
• Maintains an organized work environment; consistently prioritizes work assignments and facilitates timely response to tasks. Utilizes time between patients to review all forms and data entered for completeness and accuracy.
• Acts as a liaison between patients, staff, and physicians while communicating effectively with all parties.
• Handles confidential information appropriately.

• High School graduate or equivalent; associates degree or higher preferred.
• Ability to communicate professionally and effectively, both verbally and in writing.
• Must have RMA Certification
• Ability to receive, comprehend, and follow verbal and written instructions.
• Ability to understand insurance benefits and perform basic mathematical tasks.
  
  Understand the ethics of confidentiality and HIPPA regulatory requirements.
• Ability to type at least 40
  
  WPM.
• Communication Skills
• Critical Thinking
• Compassion
• Proficient in basic computer skills