Shift supervisor, Retail

Join to apply for the Shift Supervisor role at CVS Health
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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

We do it all with heart, each and every day.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Manage and supervise the store’s crew, assigning, directing and following up on all activities.
• Work effectively with store management and crew, communicating information both to and from them.
• Provide exceptional customer service: assist customers with questions, problems and complaints; promote the CVS customer service culture (greet, offer help, and thank); handle all customer relations issues in accordance with company policy.
• Maintain a positive shopping experience for all customers, ensuring confidentiality of customers/patients.
• Manage merchandise and presentation: price merchandise, stock shelves, execute displays, signage and inventory for weekly, promotional and seasonal merchandise.
• Execute the display and maintenance of off-shelf merchandise and reset departments following POGs.

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, overtime as needed, and respond to urgent issues at the store.

• Experience as a retail supervisor.

High School Diploma Or Equivalent Preferred But Not Required.

29

Part time

$16.00 - $23.00

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Mid-Senior level

Part-time

Management and Manufacturing

Hospitals and Health Care

We anticipate the application window for this opening will close on: 03/19/2026.