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Queue Optimization Analyst
Job in
Stirling, Stirlingshire, AB42, Scotland, UK
Listed on 2026-02-15
Listing for:
Diligenta
Full Time
position Listed on 2026-02-15
Job specializations:
-
Business
Financial Analyst
Job Description & How to Apply Below
A leading life and pensions administration service provider in Scotland seeks a proactive Real Time Queue Management (RTQM) Analyst. This role involves seamless intraday queue management, reporting, and providing real-time insights. The ideal candidate will have 2–3 years of experience as a Real Time or Workforce Management Analyst and be proficient with relevant workforce management tools, including strong Excel skills.
Join us and be part of a culture that embraces positive change and development.
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