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Visitor Lead – Museum & Gallery Operations

Job in Stirling, Stirlingshire, AB42, Scotland, UK
Listing for: Museums Galleries Scotland
Full Time position
Listed on 2026-06-21
Job specializations:
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service, Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below
Position: Visitor Experience Lead – Museum & Gallery Operations

Museums Galleries Scotland is hiring a Visitor Experience Manager for the Stirling Smith Art Gallery and Museum. This full-time position involves leading the visitor services team, enhancing visitor engagement, and managing day-to-day operations.

The ideal candidate will have extensive experience in customer service and team leadership within a busy cultural environment. This role requires enthusiasm for delivering outstanding experiences to every visitor while upholding the museum's mission.

You'll support operations, retail activity, and outreach initiatives, ensuring the gallery remains accessible and welcoming to all.

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