Customer Experience & Risk Specialist
Job in
Stirling, Stirlingshire, AB42, Scotland, UK
Listed on 2026-07-11
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-11
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Jobtailor is seeking a customer-focused specialist to guide customers through Digital Account journeys, resolve issues, and support advisers. The role emphasizes empathy, accuracy, and clear communication, with a focus on preventing recurring problems and maintaining compliance with governance standards.
You will handle inquiries with care, identify vulnerable customers, and work collaboratively with the team to ensure high-quality service while continually improving knowledge of pensions
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