Client Services Voice Lead – Customer Care & Complaints
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management, Customer Success Management, Bilingual
Ss&C Technologies Holdings in Stirling is seeking a Customer Services Voice – Team Leader for our Client Services Voice unit. You will act as a liaison between clients, customers, your team, Client Service Managers, SS&C Group Compliance and administration areas to resolve complaints and maintain service levels.
Lead and balance workload, ensure KPIs and SLAs are met, investigate complaints, document findings, and discuss outcomes with complainants by telephone or in writing using approved
We have an opening for a Client Services Voice Lead – Customer Care & Complaints in Stirling, Scotland, United Kingdom within Human Resources, Sales.
Consider building your career as a Client Services Voice Lead – Customer Care & Complaints at Ss&C Technologies Holdings.
The Client Services Voice Lead – Customer Care & Complaints position in the Human Resources, Sales field is open for applications.
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