Community Liaison Officer

About the Role

We are seeking a passionate and experienced Community Liaison Officer to support the delivery of electricity infrastructure projects across Scotland. This role is vital in helping projects progress positively through planning and into delivery by ensuring open and meaningful dialogue with the communities and stakeholders they affect. Working as a key part of the project team, you will represent the company through community engagement, ensuring that concerns are addressed, opportunities for collaboration are explored, and trust is built and maintained.

Here are some of the tasks you would be involved with:

• Develop and implement engagement strategies to communicate effectively with individuals and groups essential to project success
• Establish and maintain trusted relationships with external stakeholders including members of the public, local authorities, elected representatives and community groups
• Identify and manage reputational risks, find opportunities for local collaboration and work to deliver positive outcomes for all involved
• Provide clear, timely and accessible information to communities affected by infrastructure works, ensuring they understand the nature and impact of projects in their area
• Represent the project at public meetings, events and briefings, acting as a main point of contact for community engagement
• Respond to community concerns and feedback, helping to resolve issues and strengthen support for project delivery
• Work closely with project managers and colleagues in corporate affairs, including those involved in media, public affairs, policy, communications and branding
• Support internal reporting by preparing regular summaries of engagement activity, feedback received and key issues raised

We would love to hear from you if you can demonstrate the following:

• A proven track record of developing and delivering stakeholder engagement strategies that achieve favorable outcomes
• Experience of engaging with communities, local businesses and public bodies, preferably within the Transmission & Distribution or infrastructure sectors
• The ability to identify potential issues in advance and respond effectively to manage concerns or conflicts as they arise
• A strong ability to build trusted relationships and navigate complex or sensitive situations to find solutions
• Excellent communication skills, both written and verbal, with experience of using various platforms such as websites, social media, printed materials, presentations and community events
• The confidence to speak in public and represent projects in formal and informal settings
• Strong organizational and time management skills, with the ability to manage competing priorities and work independently with minimal supervision

Due to the nature of the works, a Full UK Driving Licence is required, and this role requires an individual who is happy to travel or stay away mid‑week where required.

In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24‑26 days per annum. We also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous retailers such as Tesco, Sainsbury's, Currys PC World and Vue Cinemas, cycle‑to‑work scheme, and an Employee Assistance Programme.

Clancy