Receptionist, Hospitality ​/ Hotel ​/ Catering

Hospitality Starts Here – Build Your Future with Cairn Group

Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn is a place where you can build a career you’re proud of.

As a Receptionist at Cairn Group, you’ll be the first smiling face our guests see—and the warm, professional presence they remember long after they leave.

From taking reservations and answering phone calls to preparing invoices and completing end‑of‑day banking, you’ll keep things running smoothly at the front desk.

You’ll handle guest queries with care, offer helpful local insights, and anticipate needs—ensuring a friction‑free experience from check‑in to check‑out.

Whether working solo or as part of a supportive front office team, you’ll bring a welcoming energy that helps our guests feel truly at home.

• A Hospitality Hero – With a bubbly personality, you’re the first impression and lasting memory of a guest’s stay.
• A Service Superstar – You listen, respond, and go above and beyond to help guests feel comfortable and valued.
• A Team Player – You work closely with colleagues to keep shifts smooth and communication clear.
• Cool Under Pressure – You stay composed and capable when things get busy.
• A Polished Professional – You take pride in your personal presentation and professional approach.
• Proactive & Organised – You manage your time well and complete front desk tasks with focus and accuracy.
• Flexible & Reliable – You’re able to work shifts across 5 days from 7, including weekends, to meet business needs.
• With a warm and welcoming personality, you create memorable experiences, showing respect for every guest and team member.
• Your creativity and ‘can‑do’ attitude and anticipation of guests’ needs ensures every experience is best‑in‑class.
• Even during the busiest shifts, you stay calm, collected, and in control, delivering service with excellence.
• You present yourself with confidence and professionalism.
• You adapt to challenges with flexibility and efficiency, always striving for continuous improvement.
• You display integrity with each decision and whether leading or supporting, you inspire those around you and contribute to a positive, sustainable team culture.

Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest‑focused properties.

At Cairn Group, our values — Respect, Integrity, Sustainability, and Excellence (RISE) — are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future — for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.

• Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well‑earned boost to your pay check.
• Get Paid in Real‑Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips—all in real time.
• Stay, Relax and Recharge: Enjoy discounted stays across our venues. Treat yourself or bring your friends and family along for a well‑earned break.
• Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants.
• Spa Discounts: Self‑care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs.
• Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinema trips and fun days out.
• Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals.
• Superstar Awards: Your hard work deserves the…