Campus Cleaning Services Assistant - Part Time; Weekends

The Post

* X4 Positions Available*

Primarily based within one of the teaching/sports/admin buildings or a cluster group compromising of a number of residential properties, you will be an enthusiastic individual, committed to ensuring the highest standards of cleanliness are maintained throughout the buildings.

Reporting directly to an on-site Supervisor, you will be responsible in ensuring designated areas are cleaned in accordance with specifications and prepared for customer use.

Flexibility in location is required to ensure all building cover is maintained throughout the year, particularly during periods such as arrivals and departures and events including graduation.

As a front facing role, you will be expected to provide excellence in customer care to all users of the properties.

Additional Information/Special Conditions

You are required to wear a uniform (that will be provided) and are expected to have a high standard of personal appearance.

As the post involves manual handling, the role holder should be physically fit to undertake all the duties and responsibilities.

Hours of work will be restricted to Saturdays and Sundays, working 14.4 hour per weekend.

Cleaners are expected to work on departure weekends (May/ June and August), arrivals weekends, Applicant and Open days, Graduation and other key events, and leave will be restricted for these weekends. Dates and requirements will be advised.

Description of Duties

Operational

• Provide planned and reactive cleaning services to defined service level standards to ensure a common standard is maintained within your designated area. Cleaning services include cleaning of all accessible surfaces, comprising furniture, fixtures and fittings, various floor types, carpets, sanitary ware, toilet and shower facilities (including unblocking drains as necessary), kitchens (including appliances)
• Report any maintenance, damage, cleanliness issues to the Supervisor, Accommodation Operations Assistant or Cleaning Services Manager
• Report any areas of concern in regard to student welfare immediately to Supervisor/Accommodation services or Student Support Services
• Ensure safe working practices are maintained in the workplace, particularly ensuring compliance with all instructions relating to the use and storage of chemicals, materials and equipment provided for the role
• Undertake legislative compliance through regular sanitising in relation to Legionella treatment and to report when such works are completed
• Carry out a full deep clean of all areas at the end of teaching/occupancy periods, as directed by the Supervisor
• Undertake room preparation in relation to bookings, including but not limited to making beds, literature distribution and hospitality provision set up

Customer Service

• Provide excellence in all areas of customer service
• Welcome and respond effectively and efficiently to any enquiries from students, staff or visitors
• Participate in key University events e.g., graduation, student arrivals, Open Days, providing friendly, customer focused, proactive cleaning support
• Promote a positive image of the University, and the department, at all times by personally living the values, maintaining a professional appearance, wearing protective clothing/workwear as issued, whilst maintaining a positive and proactive mindset

Health and Safety

• Ensure all work carried out complies with relevant risk assessments, safety legislation, University safety policies and procedures and all applicable regulations, Approved Code of Practices and good practice guidelines
• Ensure manual handling practices are observed at all times
• Complete and assist with compliance checks as required

Essential Criteria

Knowledge and Experience

• Experience of cleaning duties
• Knowledge of safe working practices and COSHH requirements
• Knowledge of Health and Safety in a cleaning environment
• Ability to perform repetitive tasks, including lifting and bending

Skills & Attributes

• Actively seeks to develop self
• Evidence of being self-motivated with a “can do” style and approach
• The ability to communicate effectively with a wide range of campus users
• The ability to follow instructions and prioritise and complete tasks efficiently
• Strong…