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Customer Service Team Lead — Impact
Job in
Stirling, Stirlingshire, AB42, Scotland, UK
Listed on 2026-07-10
Listing for:
M&G
Full Time
position Listed on 2026-07-10
Job specializations:
-
Management
General Management, Client Relationship Manager -
Customer Service/HelpDesk
Client Relationship Manager
Job Description & How to Apply Below
M&G is seeking an experienced leader to head a high-performing Customer Services team. You will set expectations, model M&G values, and create an environment where individuals are supported, challenged, and developed to succeed.
You will lead a team handling diverse customer servicing needs in a contact centre, combining strong people leadership with deep platform knowledge to drive performance and high-quality service delivery. Flexible working arrangements are considered.
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