Stephens Bakery - Retail Assistant - SHOP - Kerse Road Part time

Retail Assistant 8-17 hour contracts | Stirling

We’ve got an exciting opportunity for a friendly, dependable, and enthusiastic individual to join our award-winning team at Stephens Bakery as a Retail Assistant. At Stephens, our values guide everything we do —
putting the customer first, showing a can‑do attitude, and being stronger together as a team
. We are opening our new shop on Kerse Road, Stirling in the coming months and looking to add multiple retail assistants from 8 to 17 hours per week.

As a Retail Assistant, you’re the face of Stephens — serving up smiles alongside our delicious baked goods on every shift. You’ll help bring our values to life by delivering excellent service, supporting your teammates, and approaching every day with positivity and energy. Your role will include:

• Putting the customer first by delivering friendly, helpful service always
• Creating a warm and welcoming atmosphere in the shop
• Answering customer questions and recommending products with confidence
• Following daily routines and task lists for cleaning, stocking, and food preparation
• Carrying out tasks as delegated by Management or Senior Sales colleagues with a can‑do attitude
• Following food safety procedures and checklists to maintain high standards of cleanliness and hygiene
• Supporting the team by staying flexible and helping wherever needed — because we’re stronger together
• Keeping the shop clean, tidy, and well‑stocked throughout the day
• Ensuring displays look their best and product quality is maintained
• Following correct stock rotation procedures
• Working collaboratively during busy periods to ensure the best experience for customers and colleagues alike

We’re not just hiring a Retail Assistant — we’re welcoming someone who shares our values and brings positive energy, reliability, and a genuine passion for people. Are you:

• Someone who always puts the customer first?
• A person with a can‑do attitude who enjoys getting stuck in and helping out?
• A team player who believes we’re stronger together?
• Someone who thrives in the fast‑paced energy of a busy shop?

• Competitive salary: from £9.71 - £12.92 per hour
• Free food on shift — lunch is on us
• Gifts for special occasions (Christmas, length of service & weddings)
• Staff referral scheme — earn up to £150 for each successful referral
• 20% staff discount across all Stephens shops
• Free confidential counselling for mental health, money, legal, or work matters
• Discounts at over 1,000 retailers
  , including Asda, Aldi, cinemas, holidays, and more
• Career development opportunities — we love to promote and develop from within