Customer Delivery Driver

Availability Window

Tuesday 15:00-23:00, Wednesday 15:00-23:00, Thursday 15:00-23:00, Friday 15:00-23:00, Saturday 11:00-23:00.

Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location.

It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you wish to work fewer hours, a minimum of 12 hours is acceptable. The availability windows below indicate the periods during the week we would like you to be available. We schedule your contracted hours within these times and provide a three‑week notice of your exact shifts.

We support flexibility, so if the times you are available match closely but not exactly with the advertised times, we still welcome your application.

Customers are at the heart of everything we do.

As the face of Tesco on the road, you deliver from the land's end to John O'Groats. Your role is more than driving; it involves meeting customers, helping them, and delivering great service with a smile.

The work is hands‑on, physical, and full of variety. No two shifts are ever the same. You’ll think of yourself as your own boss, delivering to customers with managers and colleagues at base ready to support you.

Whether you seek flexibility, job stability or a career change, everyone is welcome at Tesco.

• I ensure the van and trays I use are clean and kept tidy/organised.
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
• Ensuring trays are washed as part of the tray wash process.
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
• Taking care of products/deliveries as if they were my own.
• Explaining to the customer that they will not be charged any more for their substitutions.
• Delivering during the customers time slot.
• Calling the customer before arriving at their property if early.
• Calling the store/centre if running 30 or more minutes late.
• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you".
• Acting quickly to respond to the changing needs of our customers and embracing change within my store.
• Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
• Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.

• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers; it means acting as a responsible and sustainable business for all stakeholders, the communities we are part of and the planet.

Diversity, equity, and inclusion at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself  short, we are a place where Everyone's Welcome.

We recognise that life looks different for each of us. Whether you are at the start of a career, wanting freedom, or facing life‑changing moments such as becoming a carer, nearing retirement, adapting to parenthood, or other circumstances, we welcome chats about flexible working.

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.

Please note that Tesco will only recruit individuals who have passed the school leaver's age. You can find out the school leavers age for your country by checking your local regulations.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, etc.