Housing Support Officer

An exciting opportunity has arisen for an experienced Housing Support Officer to join a busy housing team supporting vulnerable individuals and helping them to sustain successful tenancies.

You will work closely with tenants and partner agencies to provide high-quality housing support, empowering service users to live independently and maintain stable accommodation. This is a varied role where no two days are the same.

• Provide person-centred housing support to tenants with a range of needs.
• Assist individuals in developing independent living skills and sustaining tenancies.
• Support service users with budgeting, benefit applications and accessing relevant services.
• Conduct regular visits, assessments and support reviews.
• Liaise with internal teams and external agencies, including health, social work and support providers.
• Maintain accurate case records and support plans.
• Identify and manage tenancy-related risks, making referrals where required.
• Promote positive outcomes and encourage service user engagement.

• Previous experience with housing support, homelessness, supported housing or tenancy sustainment.
• Strong knowledge of housing legislation and support services.
• Experience working with vulnerable individuals and complex needs.
• Excellent communication and relationship-building skills.
• Ability to manage a caseload and prioritise competing demands.
• Confident working independently and as part of a team.
• PVG

• Competitive hourly rate Immediate start available
• Opportunity to make a genuine impact within the local community
• Valuable experience within a respected public sector organisation