Senior Worker​/Practitioner

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives.

Our core values are 'Be open, be compassionate and be bold' and our teams apply these daily offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our Forth Valley service is seeking an experienced and motivated Senior Recovery Coordinator to provide operational leadership and to support the delivery of a high quality service . This is an exciting opportunity for an experienced practitioner who wants to take the next step in their career while remaining closely connected to frontline practice.

Location
:
Stirling

Hours
:
Full-Time, 37.5 hours per week

Contract Type: Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the role:

Working closely with the leadership team, you will provide day-to-day operational support, helping to ensure high-quality, safe and effective practice. You will act as a specialist resource for frontline staff, supporting the management of complex cases, embedding best practice and promoting positive outcomes for service users. You will support the management of complex and high-risk cases, provide guidance and coaching to Recovery Coordinators, contribute to quality assurance activity and strengthen multi-agency partnerships.

This role has been created in response to increasing service demand and growing complexity of need. You will play a key role in supporting service delivery while helping to drive innovation, service improvement and positive outcomes for people experiencing substance misuse and multiple disadvantage. You will also help strengthen our work with key partners.

• Provide specialist consultation and support on complex, high-risk and safeguarding cases.
• Support Recovery Coordinators in delivering high-quality, recovery-focused interventions.
• Assist with quality assurance, case file audits and continuous service improvement activities.
• Support operational oversight and performance management
• Develop and maintain strong relationships with partner agencies.
• Contribute to workforce development through coaching, mentoring and practice guidance.
• Deputise for the Team Leader where appropriate.
• Support innovative approaches to treatment pathways, continuity of care arrangements and community-based interventions.
• Promote a culture of learning, accountability and excellent service delivery.

We're looking for someone who:

• Has significant experience working within substance misuse services
• Has experience managing complex cases involving risk, safeguarding and multi-agency intervention.
• Is confident providing professional guidance and support to colleagues.
• Has a strong understanding of recovery-oriented practice and trauma-informed approaches.
• Builds positive relationships with a wide range of partners and stakeholders.
• Has excellent communication, organisational, IT and problem-solving skills.
• Is passionate about improving outcomes for people affected by substance misuse and related co-morbidities.
• Can balance operational priorities whilst maintaining a focus on quality and service user outcomes.

What We Offer

• Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
• We're committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
• Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
• Start with 25 days of annual leave plus bank holidays(pro rata), increasing to the maximum 30 days over five years of service.
• Join a supportive, values-led team where you'll feel encouraged and valued from your very first day.
• Where possible, we're open to discussing working patterns that help you maintain a healthy work-life balance.
• Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.

Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications

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