Home Health Care - Rehab Customer Service/Coordinator
Job Description & How to Apply Below
Ready to start fresh?
The Rehab Customer Service Representative is responsible to provide administrative and clerical shared service support to members of the Rehab team. The Representative is accountable for timely and accurate data entry for billing, accounts receivables, invoicing, rentals and customer accounts. The Representative will also prepare quotes and assessments and will provide exceptional customer service to walk in or phone in clients.
Actively contributes to a positive and productive working environment.
Here’s where you’ll have an impact:
Coordinate installers schedules
Manage incoming phone calls
Create invoices for payment, research product SKU’s
Oversee Accounts Receivable process
Review Age Trial Reports
Review and resubmit weekly resubmissions
Coordinate Rental Requests
Manage rental inventory
Process transfers
Prepare quotes
Consult with clients and clinicians
Adhere to and implement all applicable company standards
Other duties as required
What you bring to the table:
High school diploma
Knowledge of rehab products
Industry knowledge of billing procedures
May be required to lift to 22 lbs
Sitting for long periods of time, but may involve walking or standing for brief periods of time
Using a computer keyboard and mouse for long periods of time
Travel may be required
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