Office Administrator

Newfoundland-Labrador Federation of Co-operatives (NLFC)

Position:
Office Administrator

Location: St. John’s, NL (in-person)

Reports To: Managing Director

Definition: The NLFC is seeking an Office Administrator to support and service our diverse network of members, while carrying out day-to-day office administrative duties, and fielding general inquiries.

Final date to receive applications: 5:00 PM,Sunday, October 18th, 2026

About us: We proudly represent the co-operatives and credit unions of Newfoundland & Labrador.

Our Mission
: is to promote the co-operative business model while supporting the growth and development of the overall sector.

About the employment opportunity:

The Office Administrator position is to support and service our diverse network of members, while carrying out day-to-day office administrative duties, fielding general inquiries and receiving visitors to the NLFC office.

This position requires strong administrative skills, and the ability to be highly member-focused and excel in a team environment with competing priorities and deadlines.

Reporting to the Managing Director, the Office Administrator splits their time between supporting our members and fulfilling office duties to support day to day business operations. The position will work collaboratively with staff, volunteers, members and stakeholders to ensure the NLFC fulfills its mandate.

Major

Duties & Responsibilities:

• Maintain digital and paper records ensuring compliance with records management laws and policies.
• Perform weekly and monthly bookkeeping, reconciliations, and accounting on NLFC financial reports while ensuring the Federation’s accountability to its stakeholders.
• Perform government reporting for T4’s and T4 summaries for employees and CRA, tax remittances, apply for non‑profit status and HST rebate.
• Administer all NLFC group benefits, insurances, and pensions correctly and on time.
• Ensure payroll and all bills, remittances, travel claims, and bank deposits are made correctly and on time.
• Ensure all accounts payable and accounts receivable are organized, paid and received in a timely manner.
• Handle bookings of the NLFC boardroom and alternative work spaces.
• Deliver excellent frontline member and general public support and reception.
• Responding to member inquiries and refer clients to appropriate team members.
• Attend quarterly and assist with virtual Audit Committee meetings to ensure the NLFC audit takes place on time and on budget.
• Attend and ensure accommodation and logistics are booked for in-person, quarterly NLFC board meetings.
• Collecting and opening NLFC mail and correspondence.
• Order office supplies and assist with routine work and special project resource procurement.
• Provide administrative support for the Managing Director as required.
• Perform other related duties as required.

• Strengthen and coordinate the annual membership renewal process including follow up with individual co‑ops/credit unions and the collection of membership dues.
• Organize the Annual General Meeting of the NLFC each year by booking location and handling accommodation and logistics.
• Create monthly NLFC e-newsletter and send to membership through Mail Chimp.
• Schedule social media posts from e-newsletter content on NLFC platforms.
• Updating of NLFC’s records and membership data so that it is current.
• Support engagement with the NLFC while monitoring and tracking all aspects of membership life cycle.

Education/Experience

Required:

• Bachelor’s degree or Advanced Diploma in a field such as Business Administration, Office Administration, Communications or an equivalent combination of education and experience.
• Minimum 3 years of proven experience with significant results achieved in…