Customer Service Office Clerk

Deliver customer service and office administration at OPENLANE, supporting dealers through calls, emails, payments, and front-office requests. This position is customer-facing.

OPENLANE seeks an Office Clerk with one to two years of related administrative experience. You will support front-office operations while assisting dealers and coordinating registration, title management, and eBusiness processes. The work requires organization, communication, Google Suite confidence, and adaptability across administrative demands.

• Greet customers and assist dealers with requests
• Answer customer calls and emails promptly
• Process payments and resolve inquiries efficiently
• Coordinate dealer registration, title management, and eBusiness tasks
• Maintain records and generate administrative reports

• High School diploma or equivalent experience or education
• One to two years of related administrative experience
• Comfort using Google Suite and workplace technology
• Strong customer service and communication skills
• Excellent organizational and time management skills

Use customer service, communication, and administrative skills to support OPENLANE dealers and accurate front-office operations.