Job Description & How to Apply Below
Location: St. John's
Become a vital part of PAL Airlines' customer service team in St. John's, NL as a Full-Time Reservations Agent. Utilize your exceptional communication skills to quote fares and book flights, ensuring customer satisfaction.
We are seeking a dedicated full-time Reservations Agent to join PAL Airlines. In this role, you will address customer service issues, provide vital flight information, and communicate effectively with our clients. Your ability to multi-task and understand customer needs will make you a key player in creating memorable travel experiences.
Key Responsibilities:
• Quote fares and book flights for customers
• Provide essential flight information to travelers
• Assess customer needs and respond with empathy
• Utilize communication and sales skills effectively
• Implement solutions to evolving customer and industry needs
Requirements:
• Secondary schooling in a related field
• Minimum of 1 year of customer service experience
• Preferred 1+ years in technical support
• Experience in Travel and Tourism is a plus
Bring your customer service expertise to PAL Airlines and help create unforgettable travel experiences.
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