Service Coordinator

Our client, a leading organization in the service industry, is seeking a Service Coordinator to join their team. As a Service Coordinator, you will be part of the Service Department supporting customer service and dispatching operations. The ideal candidate will demonstrate strong organizational skills, excellent communication abilities, and a detail-oriented mindset, which will align successfully in the organization.

Job Title: Service Coordinator (Dispatch Coordinator)

Location: Glencoe Drive Mount Pearl, NL

Pay Range: $25.50 to $29.00 per hour

Shift: Monday to Friday 8:00 AM - 4:30 PM

• Receive, enter, and check Accounts Receivable and schedule customer service requests in the ACE system.
• Communicate effectively with the Service Resource Center regarding all service calls.
• Manage service calls from creation through completion, escalating issues as necessary.
• Reassign work based on current workloads and priorities, ensuring timely service delivery.
• Maintain professional communication with customers, providing updates and resolving complaints when needed.

• High School diploma or equivalent with at least 3 years of experience in customer service or dispatching.
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, Teams);
  Oracle experience is a plus.
• Strong organizational skills and attention to detail.
• Excellent communication skills and the ability to handle customer inquiries professionally.
• Ability to perform administrative duties such as scheduling, invoicing, and inventory management.

• Opportunity to be part of a dynamic and growing team.
• Engagement in meaningful work supporting customer success.
• Development of valuable skills in dispatching and customer service.
• Work in a collaborative environment that values diversity and inclusion.
• Consistent work schedule with a supportive team.

If this is a role that interests you and youd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About Manpower Group, Parent Company of:
Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower AE is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent  specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our Power Suite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the Manpower Group AE (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on Linked In, Facebook, X and Instagram.