Customer-Focused Flight Service Coordinator

Location: St. John's

Become a part-time Flight Service Coordinator with PAL Aviation Services in St. John's, NL. Your customer-centric approach will play a vital role in managing passenger services and operational tasks efficiently.

PAL Aviation Services, recognized as a leading Fixed-Base Operator, is hiring a Flight Service Coordinator. Ideal candidates will possess over two years of customer service experience and have strong communication skills, both in person and via VHF radio. Your responsibilities will include coordinating services and ensuring passengers enjoy top-notch assistance while adhering to safety and operational protocols.

Key Responsibilities:

• Greet and assist customers upon arrival

• Ensure smooth communication using VHF radio

• Facilitate catering, transport, and accommodation arrangements

• Manage cash operations during shifts

• Complete all fuelling and refuelling paperwork

Requirements:

• 2+ years of customer service experience

• Proficient in Microsoft Office Suite

• Capable of working well in pressure situations

• Willing to work flexible shifts

• Strong team collaboration skills

Make a meaningful impact at PAL Aviation Services in St. John's while enhancing your service skills and client interactions.
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