Bilingual Technician

Position: Permanent Full-Time Bilingual Technician Role
Location: St. John's

Become a key player as a Permanent, Full-Time Bilingual Technology Support Technician. Manage requests and provide efficient solutions that bolster operational efficiency.

In this role, you'll be responsible for receiving and documenting all technology requests through various channels. You'll address issues related to application support and access while managing regular operational tasks. Strong organizational skills and the ability to adapt to changing priorities are crucial for this role, which fosters a positive, family-like work environment.

Key Responsibilities:

• Log technology requests from tickets, calls, and in-person

• Resolve requests related to applications and access

• Forward complex inquiries to appropriate technical teams

• Conduct recurring operational tasks effectively

• Communicate with vendors for resolution follow-up

Requirements:

• Degree in Computer Science is essential

• Bilinguality in spoken and written English required

• Knowledge of transportation industry preferred

• Strong ability to manage pressure and priorities

• Motivated to learn and improve

Join a supportive team that values growth and efficiency in technology management.
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