Web Manager; Band Level 9

DUTIES

Reporting to the Associate Director (Marketing), the Web Manager provides strategic and operational leadership for Memorial's web presence, including  and its subsites. The Web Content Manager leads a team of web professionals and works in close collaboration with Marketing and Communications, Information Technology Services (ITS), and academic and administrative units to ensure a high-quality, accessible, and effective digital experience. A key focus of the role is the ongoing enhancement and optimization of the university's Terminal Four web content management system (CMS).

The Web Content Manager will:

• Lead, supervise, and support a team responsible for web content and platform management
• Direct the development, governance, and continuous improvement of the Terminal Four CMS in partnership with ITS
• Establish and maintain institutional web standards, policies, templates, and governance practices
• Provide subject-matter expertise and leadership in web strategy, content management, and user experience
• Champion web accessibility and help ensure compliance with recognized standards (e.g., WCAG)
• Use analytics and data-driven insights to inform decisions, improve performance, and enhance user experience
• Plan and manage institutional web projects, including stakeholder engagement and delivery
• Manage development and delivery of training and support programs for CMS users across the university
• Collaborate with stakeholders to anticipate needs, identify opportunities, and advance continuous improvement
• Ensure consistency, quality, usability, and effective stewardship of the university's web presence
• Perform related duties as required

Experience (5-8 years) in marketing, web, and/or communications management, including considerable experience in managing web teams and web tools as well as program and project management; graduation with an undergraduate degree from an approved college or university is required; or an equivalent combination of experience and training may be considered. The incumbent must have up-to-date knowledge of web standards and best practices;

the ability to develop creative and effective web-based solutions to marketing and communications challenges; demonstrated ability to manage projects and meet deadlines; good knowledge of online marketing and communications design or development techniques and trends; and experience developing and managing a complex, institutional website are essential. Experience working in a similar capacity at a university or at a digital marketing agency, and familiarity with post-secondary education issues and trends, would be assets.

$67,414 - $91,929 per annum (Management and Professional)

October 6, 2026 by 5:00 p.m. NST

All qualified candidates are encouraged to apply; however, reference will be given to applicants who are legally entitled to work in Canada.

Memorial University is committed to employment equity and diversity and encourages applications from all qualified candidates, including women; 2

SLGBTQIA+ people; persons whose gender identity or gender expression is nonbinary or otherwise not cisgender;
Indigenous peoples; racialized people;
Black persons; and persons with disabilities. Memorial is committed to providing an inclusive learning and work environment.

If there is anything we can do to ensure your full participation during the application process, please contact  directly and we will work with you to make appropriate arrangements.

The personal information requested in your application is collected under the authority of the Memorial University Act (RSNL 1990 c M-7) for the purpose of identifying and recruiting candidates; assessing applicant qualifications; and maintaining records pertaining to the administration of employment with Memorial University of Newfoundland.

If you are a successful candidate, this information will form part of your permanent employment record and will be used for other activities related to the employment process. This information may be disclosed to government departments and agencies as legally required; and to third party service providers, as necessary to administer programs and activities.

If you have any questions about the collection, use and disclosure of the information on this form, please contact MyHR, Department of Human Resources, at