Insurance, Desk Appraiser

Work Location

Halifax, Nova Scotia, Canada

35

TD Insurance

$56,400 - $79,700 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

TD Insurance is part of TD Bank Group, one of Canada's largest financial institutions. TD Insurance helps protect clients from the 'accidents of life' with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.

In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.

At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated, and professional development is taken seriously. More than just a job, we offer rewarding careers.

Every day is an adventure in TD Insurance's Appraisal Centre of Excellence. You will find a group of colleagues coming together to service our customers in their time of need, with a mandate to provide technical expertise, leadership and best practices, to deliver high value services, with a consistent approach to Auto Appraisals across TD Insurance Claims and Vendor Management.

Your role within the Appraisal COE is essential to TDI's success, as our customers are at the center of everything we do.

Grow, learn and lead; beyond your day-to-day work, you'll be supported with professional development and encouraged to build an exciting career 'll help deliver a legendary experience to our business, our customers' lives, and our communities.

• Writing estimates and reviewing photo-based estimates ensuring accuracy
• Strong technical automotive experience required in collision repair
• Determine if a vehicle is repairable or should be deemed a total loss
• Negotiates with repair shop(s) on proper repair methods and price for the client's vehicle/repairs
• Control expenditure to repair shops by following up promptly on further damage reported by the repair shop
• Completing total loss evaluations
• Complete virtual vehicle re-inspections uploaded by repair shops
• Assist and cooperate with colleagues during busy periods
• Participate in various team and performance meetings.

• Direct experience either appraising auto damages or working in an auto body shop
• Possess (3+ years) technical knowledge of auto body work and mechanical repairs
• Demonstrate superior interpersonal and communication skills as well as a strong client focus
• Maintain positive morale and demonstrate team spirit
• Effective communication, both verbally and in writing, with internal and external clients
• Strong problem-solving/analytical/negotiation skills
• Excellent organization and time management skills
• Comfortable working independently & within a team environment
• Adaptable to change and new technology
• College or Technical degree would be an asset
• Completion of autobody industry accepted technical courses is an asset (continuation of education will be required)
• Interprovincial Red seal Certification would be an asset

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. More than four million customers count on us.

As the largest direct to consumer insurer in Canada, we are always innovating and providing exciting and rewarding career opportunities for our Canada-wide workforce.

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial,…