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Commercial Insurance Customer Service Representative
Job Description & How to Apply Below
Enhance client relations as a Commercial Customer Service Representative at MUNN Insurance in St. John's, NL. This proactive role ensures clients enjoy exceptional service and support throughout their insurance journey.
As part of the commercial insurance team at MUNN Insurance, you will provide personalized service, manage requests, and assist with policy changes for commercial clients. Collaborating closely with Account Managers and Business Development teams, you'll ensure seamless communication with clients about their needs and requirements across their insurance lifecycle.
Key Responsibilities:
• Deliver professional service to commercial clients daily
• Coordinate policy changes and endorsements efficiently
• Maintain timely client documentation and communication
• Identify and resolve discrepancies in documentation
• Support proactive renewal processes and client onboarding
Requirements:
• Experience in commercial insurance or customer service
• Strong organizational and multi-tasking skills
• Excellent verbal and written communication abilities
• Initiative to manage client needs proactively
• Ability to work collaboratively within a team
Contribute to MUNN Insurance's success by ensuring outstanding client experiences while deepening your understanding of commercial insurance.
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