Operations & Quality Lead

Position: Operations & Quality Lead Vacancy
Seeking a dedicated Operations & Quality Lead to enhance our commercial janitorial services. This flexible field role focuses on inspections, team support, and maintaining high cleaning standards.

We welcome applicants for the Operations & Quality Lead position who are dependable and detail-oriented. Working directly with management, you will be responsible for conducting inspections, resolving service issues, and supporting cleaning teams in their daily tasks. Ownership and communication are key to this role’s success.

Key Responsibilities:

• Conduct inspections to uphold service quality and client expectations

• Record deficiencies and implement corrective actions with staff

• Assist with training and onboarding new cleaning employees

• Coordinate supplies and equipment for effective operations

• Address service concerns swiftly to maintain client trust

Requirements:

• Valid driver's license with reliable transportation

• Ability to pass a criminal record check

• Previous experience in commercial cleaning or related fields preferred

• Competent with mobile technology and inspection applications

• Flexible availability for varied working hours as needed

Ensure operational excellence and quality service delivery by effectively managing our cleaning teams to satisfy clients.