NL Air Ambulance Operations Manager

Location: St. John's

In October 2024, PAL Aerospace, Air Borealis, and their partner Medavie Health NL, were selected as the parties to design, manage and operate integrated ambulance services for the Province of Newfoundland and Labrador.
Headquartered in Atlantic Canada with a global presence in over 60 countries and a dedication to excellence for over 50 years, the PAL Aerospace team thrives at the forefront of aviation technology and expert crew skills. On the PAL Aerospace team, you’re working alongside a tight-knit group of talented professionals.
When minutes can mean the difference between life and death, there is no substitute for an Air Ambulance.
PAL Aerospace is proud to provide Air Ambulance services to our communities in Newfoundland and Labrador. Operating the King Air 350 PAL offers end-to-end solutions including selection and assignment of aircrews, maintenance, creating standard operating procedures, and ensuring aircraft and pilots are always available as needed.
To support these critical missions, PAL Aerospace  is seeking a  NL Air Ambulance Operations Manager  to join our team in  St. John’s, NL .
Reporting to the Director of Air Ambulance in this role you will:
Support the Director of Air Ambulance Services in operational leadership for NL Air Ambulance operations
Ensure maximum safety measures followed within operations
Develop and maintain daily operational schedule
Ensure quality service and management of resources
Assist in the implementation of processes and practices (i.e. Standing Orders, SOPs, etc.)
Support the NL Air Ambulance operations which may include flying as Captain and/or Training Manager, mentoring pilots, day-to-day management of operations
Represent Air Ambulance Services in operational meetings as required
Ensure operations are executed in alignment with defined company policies and procedures
Liaison with NL Air Ambulance stakeholders including client relations
Collaborate with the Chief Pilot with regards to Aircrew standards, training requirements, and Simulator Training plans
Support the business development team to pursue growth and business development opportunities for Air Ambulance services
Identify any areas of non-compliance with a corrective action plan
Support the Director of Air Ambulance services in annual budgets and departmental financial analysis for Air Ambulance services
Support the recruitment of the Air Ambulance team
Other duties as assigned

Qualifications:

Minimum of 2000 hours total time
1000 hours of PIC time
Valid ATPL
Instrument Rating
Multi-Engine Rating
Experience in a leadership or supervisory role
International knowledge of Regulations & Policies
Must be proficient in Microsoft Office suite of products

What we offer:

Personal travel privileges with  PAL  and interline agreements with multiple airlines
Industry discounts
Comprehensive health benefits including medical, dental, vision, and life insurance
Pension Plan with Employer Matching
Employee Stock Purchase Plan
Employee Tuition Assistance Program
Employee and Family Assistance Programs
PAL Aerospace is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.
Only those candidates selected for an interview will be contacted. Thank you.