Retail Sales Associate Part Time

Overview

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Pet Smart does Anything for Pets and Everything for You. This job summary describes the general nature and level of work associates perform. Exact duties are provided in the copy of the job description you are hired into.

Pet Smart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role shares responsibility for store cleanliness, maintenance, and pet safety standards as well as the direct care of pets within our store.

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.
• Responsible for the pet healthcare of store owned pets, including feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales floor planners.
• Faces, fills, and recovers products to meet sales floor standards.
• Recommends, informs, and sells merchandise, services and live pets.
• Administers store owned pet medications as directed by veterinarian.
• Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.
• Ensures a safe environment for our associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists in various areas throughout the store (including services) as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

• Stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. Reaches with hands and arms; may stoop, kneel, crouch, talk and hear. Specific vision abilities required; reasonable accommodations available.
• Frequently lift and/or move up to 50 pounds and occasionally team lift more than 100 pounds. Depth perception required.
• Occasional exposure to moving mechanical parts, wet environments with pet hair, moderate to high noise levels, and live animals handling.

• Paid weekly
• Associate discounts and perks
• 401k
• Tuition assistance
• Career pathing
• Development opportunities

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. Apply Now!

Pet Smart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by federal, provincial or local law. Applicants must be over the age of 18 (except where required by local or state law).