Customer Experience Team Leader St. John's

Location: St. John's

Become our Customer Experience Team Leader in St. John's, NL. Inspire a commitment to exceptional service while crafting unique shopping experiences for our customers.

In this role, you will lead the sales team with your passion for fashion and a strong customer service ethos. Your responsibilities include developing team skills, monitoring sales performance, and performing crucial store operations. You will also personalize styling to build customer wardrobes, enhancing their experience.

Key Responsibilities:

• Guide customers in wardrobe styling as a personal stylist

• Train the sales team on customer service excellence

• Regularly monitor sales targets and results

• Oversee daily tasks like pricing adjustments and store upkeep

• Open and close the store when required

Requirements:

• Experience as a team leader or in training

• Strong sales and customer service abilities

• Enthusiasm for fashion and retail

• Ability to energize and develop a team

• Focus on maintaining a positive work-life balance

Drive customer engagement and satisfaction by leading a proficient sales team with a passion for fashion.
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