Customer-Focused Front Store Supervisor

Location: Mount Pearl

Lead customer service excellence as a Front Store Supervisor at Shoppers Drug Mart. Oversee cash management, cashier training, and merchandising to enhance community health and beauty solutions.

In this key supervisory role, you will manage customer service operations, ensuring staff adhere to policies while delivering exceptional service. You will train cashiers and merchandising staff, providing ongoing guidance to uphold store standards. Your responsibilities extend to loss prevention, merchandising, and maintaining store image.

Key Responsibilities:

• Manage cashier and merchandising staff compliance

• Train employees in duties and daily functions

• Oversee loss prevention standards and inventory tracking

• Ensure organized and clean product displays

• Address customer inquiries and resolve issues

Requirements:

• Strong planning and decision-making skills

• Ability to think independently in store organization

• Excellent problem-solving for customer satisfaction

• Computer literacy required

• Knowledge of products and supplies essential

Your leadership and dedication to customer service will drive a positive experience at Shoppers Drug Mart.
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