Store Team Leader Job St. Johns area,Mount Pearl Newfoundland Canada,Retail

Location: Mount Pearl

Store Team Leader

Northern Reflections is looking for a Store Team Leader to join our store team. The Store Team Leader assists Store Management with opening and closing of the store; leads the store team to achieve store sales budget while ensuring an excellent customer experience is provided at all times. They are fully responsible for all aspects of the store during their days in charge which includes accountability for both personal and store productivity results.

The Store Team Leader will also assist store management with team leadership, recruitment and coaching.

Job Duties

Assist the Store Management Team in delivering Company objectives and initiatives

Meet or exceeds both personal and store sales budgets, daily, weekly and year to date

Achieve key personal/store performance indicators

Demonstrates and coaches to ensure all Associates use Fundamental Selling Skills

Ensures that the highest level of customer service is provided in the store by acting as a role model

Promotes the Campaign Goals

Sells Northern as a brand by using all product knowledge and the Northern name.

Process Customer purchases quickly and accurately at cash register

Effectively coaches and provides feedback to all Store Associates on personal productivity measures

Assists in managing contests, in-store promotions and outreach events

Assist the Store Management team in recruitment of Sales Associates

Leads Sales Associates to achieve sales budgets through positive motivation

Plans and implements visual directions and layouts

Ensures that store is neat, clean and well-presented

Maintains visual presentation standards as per visual guidelines

Prepares the store schedule, as required

Performs other duties as assigned

Requirements

1-2 years retail/customer service experience in a specialty store, preferably apparel with some exposure to team leadership

Proven ability to attain or exceed sales goals (KPIs)

Proven ability to inspire and motivate a team to reach its sales goals

Passionate about fashion and proven ability to build outfits for customers

Demonstrates initiative and works well with a productive team

Proven ability to inspire, coach and motivate a team to reach its sales goals

Flexible; able to work flexible hours to match business needs including evenings and weekends

Ability to adapt to the needs of the customer and store team

Builds relationships, trust and loyalty

Strong communication skills

Ability to work independently with confidence