Team Leader, Retail

Dollarama is hiring a full-time, permanent Team Leader at their store in St. John's, NL. This is a hands-on leadership role responsible for supervising store associates, overseeing daily store operations, and ensuring an excellent customer experience.

• Leading and supervising store associates, providing guidance and support
• Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments
• Ensuring excellent customer service standards are met
• Conducting manager-on-duty tasks: making sure daily breaks, time and attendance are taken
• Implementing and maintaining visual merchandising standards based on company strategy
• Addressing customer complaints and resolving issues promptly
• Ensuring store safety and cleanliness standards are met
• Performing cash management, store opening and closing duties as needed
• Participating in the inventory process
• Participating in the employee training process and performance evaluations

• Minimum of one (1) year of experience in the retail industry
• Minimum of one (1) year of experience in team management
• Ambition to progress within the company
• Open availability required (day, evening, weekend shifts)
• Proven ability to efficiently organize time and manage priorities
• Good leadership and communication skills
• Ability to work in a dynamic, fast-paced and high-volume environment

• Weekly pay
• Paid vacation and Birthday Leave
• Retirement Plan
• Opportunities for Career Growth

Minimum 1 year of retail experience and 1 year of team management experience. Strong organizational, leadership, and communication skills required.