Home Health Care - Consultant Home Health Care

The Home Health Care Consultant will provide customers with friendly, knowledgeable and professional healthcare services. The Consultant will be responsible for the sales of personal care supplies and medical equipment to achieve store excellence in the areas of retail merchandising, inventory management and customer service. Actively contributes to an environment of employee and customer engagement.

• Provide customer service to exceed customer needs
• Sales and demonstrations of durable medical equipment
• Personal fittings of surgical appliances and compression stockings
• Ability to identify sensitive customer needs and use discretion when providing service
• Support all company initiative, programs and standards
• Order products, receive product and merchandise the Home Health Care Department
• Support the department through price filing, and inventory management
• Process 3rd Party billing
• Pay invoices
• Adhere to and implement all applicable company standards
• Perform department administrative duties as required
• Customer service
• Product knowledge

• Above average communication skills (both oral and written)
• Team player
• Committed to delivering excellence in customer service
• Strong attention to detail, and organizational skills
• Soft medical operations and programs
• Relevant courses within the Home Health Care industry
• Previous retail experience
• Experience in a retail home-health care setting, nursing, or pharmacy environment
• Experience with Sobeys/Lawtons POS (point of sale) system