Kitchen Sales Support Specialist

The Kitchen Sales Support Specialist is an integral part of our Installation Services sales team. They work collaboratively with the Kitchen Sales Representative to best serve our customers and generate sales opportunities.

This position will be Monday-Friday with occasional weekends.

• A strong foundation in customer service
• Problem solver who can work in a fast pace environment.
• Excellent communication and team player
• Organized, can manage multiple projects and meet deadlines.
• Microsoft Office skills and willingness to learn new software programs
• A knowledge of building materials, and the construction process would be considered an asset
• Strong verbal and written communication.

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
• Work closely with Kitchen sales specialist to gain knowledge for potential future growth opportunities.
• Assist in clarifying and understanding customers’ needs and take them to the best solution(s) for their projects.
• Provide the customer with an exceptional experience.
• Assist in Preparing estimates and installation service agreements
• Build new business relationships with customers that will result in repeat business.
• Assist in Overseeing the relationship with customers handled by the installed sale team.
• Assist in resolving customer challenges quickly and efficiently.
• Document sales activities in company CRM (Customer Relationship Management) system and keep current.
• Take initiative and confidently direct customer interactions
• Stay updated about latest products trends and market conditions
• Demonstrate high standards of safety and customer service