Inventory Coordinator

Cardinal Health, with over 1,400 employees in Canada, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical professionals across the country.
Inventory Coordinator, Warehouse Operations applies broad knowledge to ensure the integrity, quality, and accuracy of the facility’s inventory, which can include but is not limited to: controlling inventory adjustments and holds, profiling/sorting incoming product, resolving inbound and outbound discrepancies, purchasing supplies, ensuring timely delivery and processing physical returns. The Senior Associate executes the facility’s standard operating procedures (SOPs) and responds effectively to routine and complex inventory/purchasing control issues.

Working hours: Monday to Friday from: 8:00 am - 4:30 pm

• Maintains inventory accuracy by managing product holds, product movements, physical returns, purchasing of products and automated tracking of inventory

• Drives efficient picking and replenishment by profiling products to determine the best slotting, based on weights and measures, palette dimensions, frequency of product movement, expiration date, hazardous classifications and other characteristics. Could also drive efficient purchase orders, ensuring a timely manner of delivery to Cardinal Health 3PL’s

• Continually monitors quality and productivity metrics including damaged product, adjustments, shortages, and cycle counts, among others. Regularly communicates with Supervisor and other internal departments on inventory accuracy and quality metrics related to given products or customers. Could also communicate with outside vendors to secure supplies for operational needs

• Investigates outbound discrepancies by checking for differences between physical counts and WMS records. Identifies and reports variances to Customer Care team and ensures that customers are shipped variances promptly, and documents all variances and issues in line with SOPs

• Should resolve inbound discrepancies by initiating communication with external suppliers and coordinating with Quality Assurance teams. Makes necessary adjustments in WMS and determines implications for customer order fulfillment

• May determines proper resolution of discrepancies and other operational errors to ensure that customer commitments can be fulfilled in scheduled timeframe. Promptly communicates the root cause and resolution to the Supervisor, Manager, and other internal stakeholders as necessary to minimize future errors

• Could place Purchasing Orders (PO’s) for customers and tracks to ensure on time deliveries to prevent service disruptions

• Proactively identifies opportunities to improve operations and mitigate risks in inventory control and broader operations. Provides input into operational excellence initiatives through Supervisor and Manager

• Serves as a resource to other team members, instructs Associates on complex picking, put-away, and replenishment tasks to maximize inventory accuracy, is flexible to support daily operational needs. May assist in occasional warehouse audits by providing reporting and answering questions related to inventory control procedures, as necessary

• Applies knowledge and company policies to complete a variety of tasks

• Demonstrates a working knowledge of jobs outside area of responsibility

• Maintains appropriate licenses, training and certifications

• Works on assignments that are moderately difficult requiring judgment in resolving issues

• May assist in recommendation of processes on new assignments

• Adheres to all quality guidelines

• Works with limited supervision

• Work occasionally involves review of output by work lead or supervisor

• May provide general guidance or technical assistance to less experienced team members

• You have a high school diploma

• You have held an inventory-related position for at least one year (inventory management experience, an asset)

• You have excellent knowledge of computer systems, particularly ERP systems, WMS, MSAccess and Excel, an asset

• You are able to cope with changing…