Branch MLO Manager

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The Branch MLO Manager will oversee the daily operations of the branch’s mortgage loan origination team. This role is responsible for driving sales performance, managing branch staff, and ensuring compliance with all regulatory requirements. The ideal candidate will have a strong background in mortgage lending and a proven ability to lead and motivate a team.

• Team Leadership:
  Recruit, train, and mentor Mortgage Loan Officers, fostering a high-performance culture and ensuring team members meet individual and branch sales goals.
• Sales Management:
  Develop and implement strategies to increase loan origination volume, analyzing market trends to identify opportunities for growth.
• Compliance Oversight:
  Ensure all branch activities comply with federal, state, and local regulations, including the Real Estate Settlement Procedures Act (RESPA) and the Truth in Lending Act (TILA).
• Client Relationship Management:
  Build and maintain relationships with clients, real estate agents, and other industry partners to enhance referral opportunities and client satisfaction.
• Performance Monitoring:
  Track and evaluate branch performance metrics, conducting regular meetings to provide feedback and adjust strategies as necessary.
• Operational Efficiency:
  Streamline processes within the branch to improve efficiency and customer experience, collaborating with underwriting and processing teams.
• Reporting and Analysis:
  Prepare reports for senior management on branch performance, market conditions, and operational issues, providing recommendations for improvement.

• Bachelor’s degree in Finance, Business Administration, or a related field; relevant certifications (e.g., NMLS license) are required.
• Minimum of 5 years of experience in mortgage lending, with at least 2 years in a managerial or leadership role.
• Proven track record of meeting or exceeding sales goals in a mortgage environment.
• Strong understanding of mortgage products, underwriting processes, and regulatory requirements.
• Excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Proficient in using mortgage software and CRM systems.

While performing the responsibilities of the job, the employee is required to talk and hear. Vision abilities required by the job are close vision. The employee is often required to sit and use their hands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies. In addition, the employee is occasionally required to stand, walk, reach with their arms and hands, and to stoop, kneel or crouch.

Reasonable accommodations can be made to enable employees with disabilities to perform the described essential functions of the job.

This document describes the minimum, essential duties, responsibilities, skills, abilities, effort, and working conditions of the position. It in no way implies that these are the only functions to be performed by the incumbent. Workers are required to follow any other job‑related instructions and to perform any job‑related functions requested by a supervisor or manager. Successful performance requires that the incumbent possess and utilize the abilities and skills described.

All functions are subject to reasonable modification to accommodate individuals with disabilities. Some functions may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others.

Mid‑Senior level

Full‑time

Sales and Business Development

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