Retail Sales Associate

Overview

Retail Sales Associate - 2044 l-time role in pawn store locations nationwide. The position offers an hourly wage plus commission based on productivity. Pay rate listed as $14.00 to $17.00 per hour with the potential to earn additional commission on transactions.

• Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates to customers the legal aspects of the pawn and buy transactions.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties, as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time (in accordance with federal, state, local law), some of which include standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building (within parking lots and property boundaries) or to retrieve products stored in exterior storage buildings or other areas.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team-oriented.
• Ability to multi-task in a fast-paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available from the second day of employment (withdraw up to 50% of wages earned up to seven times per payroll cycle).
• The ability to earn unlimited commission above your hourly base rate.
• Vacation: one week after six months, an additional week after one year, two weeks on each anniversary thereafter; up to 120 hours after five years (adjusted for state/local requirements).
• Sick/Personal time: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted for state/local requirements).
• Employee discounts on the first day of active employment.
• Tuition Reimbursement up to $2,000 per year through First Cash Education (full-time employees meeting minimum program requirements).
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2-8% commission based on the gross profit of their personal performance. Details are provided during the interview process.

Note:

This description is not an all-inclusive list of duties or skills required; management may assign or reassign duties as needed. Duties may change due to reasonable accommodation or other reasons. Arbitration agreements may be required upon offer and acceptance of a position.

Payrates will not be below any applicable local minimum wage requirements.

First Cash Holdings, Inc. is an Equal Opportunity Employer. First Cash provides equal employment opportunity regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are available for qualified individuals with disabilities.

Seniority level:
Entry level |

Employment type:

Other | Job function:
Sales and Business Development