Patient Services Receptionist​/Administrator

Overview

25-30 hours per week (working over 3-4 days)

We are looking to recruit a Patient Services Receptionist / Administrator to join our Patient Services Support Team. We are seeking someone who is organized, works well in a team, and can thrive in a fast-paced environment. You will be the first point of contact to patients attending the practice, via telephone and via online consultation systems.

The role involves providing a variety of reception and administrative patient-facing functions, including telephone answering, managing patient records, processing prescriptions, scanning, word processing and responding to patient queries.

The right candidate will be hardworking, flexible and keen to learn new skills, with the following background:

• Experience dealing with the public
• Experience working in General Practice / similar environment
• Strong organisational, administration and time management skills
• Good communication and teamwork skills
• Experience of using Microsoft Teams, Outlook, Word, Excel

Applicants should live within easy travelling distance of Marple and Romiley, and be able to work flexibly across both practice sites in Marple and Romiley

Experienced candidates who have worked in General Practice and used EMIS clinical system are desirable; however full training will be provided.

• Telephone handling to patients and other health care workers
• Opening up / locking up of Practice premises
• Appointment management
• Processing prescriptions
• Clinical record management and coding
• New patient registrations
• Clinical service management
• Actioning tasks from the clinicians
• Patient recall management

The role offers the option to join the NHS Pension scheme

Marple Cottage Surgery & Guywood Practice is a busy GP surgery in Stockport with c.11,400 patients. We are committed to providing excellent care to our patients across our two practice sites in Marple and Romiley.

We are looking to recruit a Patient Services Receptionist / Administrator to join our Patient Services Support Team. We are looking for someone who is organised, likes working as part of a team, in a fast-paced environment. You will be the first point of contact to patients attending the practice, via telephone, and via online consultation systems.

The role involves providing a variety of reception and administrative patient facing functions, including telephone answering, dealing with patient medical record management, processing prescriptions, scanning, word processing and managing patient queries.

Job description is available upon request.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

• Administrative: 1 year
• Reception: 1 year
• General Practice: 1 year
• Experience of using EMIS clinical system

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Permanent

Full-time, Part-time

A

50 Church Street

Marple

Stockport

Cheshire

SK6 6BW

Guywood Practice