Care Coordinator

The Care Coordinator will provide high-quality administrative and patient support across a range of clinical services within

The Middlewood Partnership. The role is integral to ensuring patients receive timely, efficient and compassionate support throughout their care journey.

Working closely with the Social Prescribing Team,Mental Health Team, Team BDP and Cancer Care services, the post holder will support a variety of patient pathways. This includes assisting patients withADHD assessment documentation, supporting the administration of the Gold Standards Framework (GSF) for patients on cancer pathways, coordinating referrals and appointments, maintaining accurate clinical records, and providing comprehensive administrative support to multidisciplinary teams.

The post holder will act asa key point of contact for patients and clinicians, ensuring administrative processes are delivered efficiently and that patients receive a high standard of service. They will be organised, proactive, compassionate and able to managea varied workload whilst maintaining confidentiality and working collaboratively across multiple services.

Please see attached job description for full details

Clinical Services Suppor

Provide comprehensive administrative support across the Social Prescribing Team,Mental Health Team, Team BDP and Cancer Care services.

Support clinicians and the wider multidisciplinary team with the day-to-day administration of patient pathways.

Act as a pointof contact for patients, responding to enquiries in a professional,compassionate and timely manner.

Manage incoming and outgoing correspondence, telephone enquiries, emails and clinical documentation.

Maintain accurate electronic patient records using the Practice clinical system.

Coordinate and book appointments where appropriate, referrals, andfollow-up communications as required.

Process referrals to internal and external services, ensuring documentation is complete and submitted within agreed timescales.

Prepare clinical correspondence, reports, spreadsheets and documentation as required.

Support the organisation of multidisciplinary team meetings,including preparing agendas, circulating papers and recording actions where appropriate.

Ensure administrative processes are completed in accordance with Practice policies, NHS guidance and service deadlines.

Assist patients with assessment questionnaires

Ensure paperwork is accurate, complete and processed promptly.

Maintain and update the Gold Standards Framework (GSF) register.

The Middlewood Partnership is a GP Practice and Primary Care Network of 34,500 patients, established in April 2019.We operate from 4 sites across Bollington, Disley and Poynton and we are looking for an enthusiastic individual who shares our values and has the energyand skills contribute to shaping how we deliver care for the future, to jointhe Middlewood Partnership as a Care Coordinator.

Please see attached for full job description

Clinical Services Support

Provide comprehensive administrative support across the Social Prescribing Team,Mental Health Team, Team BDP and Cancer Care services.

Support clinicians and the wider multidisciplinary team with the day-to-day administration of patient pathways.

Act as a pointof contact for patients, responding to enquiries in a professional,compassionate and timely manner.

Manage incoming and outgoing correspondence, telephone enquiries, emails and clinical documentation.

Maintain accurate electronic patient records using the Practice clinical system.

Coordinate and book appointments where appropriate, referrals, andfollow-up communications as required.

Process referrals to internal and external services, ensuring documentation is complete and submitted within agreed timescales.

Prepare clinical correspondence, reports, spreadsheets and documentation as required.

Support the organisation of multidisciplinary team meetings,including preparing agendas, circulating papers and recording actions where appropriate.

Ensure administrative processes are completed in accordance with Practice policies, NHS guidance and service deadlines.

Mental Health Support

Provide administrative support to the Mental Health Team.

Assist patients with the completion of ADHD assessment questionnaires and associated documentation.

Ensure ADHD referral paperwork is accurate, complete and processed promptly.

Liaise with patients, clinicians and external providers to facilitate smooth patient pathways.

Monitor outstanding actions and ensure referrals are progressed appropriately.

Social Prescribing and Team BDP Support

Provide day-to-day administrative support to the Social Prescribing Team and Team BDP.

Process referrals and maintain accurate patient records.

Support clinicians and Social Prescribers with patient administration and follow-up.

Assist in maintaining service activity records and reporting information.

Support the smooth operation of multidisciplinary services acrossthe Practice.

Cancer Care Support

Provide administrative support for…