Administrator, Healthcare Administration, Administrative​/Clerical

Job Title:

Administrator

Location:

Stopford House, Stockport SK1 3XE

Hours:

37.5 hours per week Monday - Friday 9am - 5pm

Trust: NHS Greater Manchester ICB

Role type:
Temporary for 6 - 8 weeks with possibility of becoming permanent

Role details

The post holder will be required to provide and receive information of a complex and sensitive nature and act as a central reference point for administration work tasks. They will also be expected to communicate with members of the public answering queries and disseminating information from colleagues and other professionals.

Duties & responsibilities

* To be the first point of contact for requests for tasks

from colleagues, they will be expected to understand a clear brief and complete varied

administration tasks.

* The post holder will be expected to make judgements and

decisions in relation to generalist queries received comparing a limited range of

options and facts to make a decision. This will involve reviewing requests for work,

prioritising given a range of factors, and seeking or providing further information

* Plan and organise tasks which have been received.

* Carry out both routine and non-routine tasks, prioritise tasks and make judgements on timescales for completing them.

* Data management including data entry, data manipulation and general data and word

processing using Excel, Internet, email and filing of records.

* Manage both paper based and electronic documentation to ensure

that information governance requirements are met, this includes storage, retrieval and

review of documents to support the functions

* Provide non-clinical advice to service users and their

relatives/representatives who contact the Continuing and Complex Healthcare team.

* Provide advice and support in respect of the process of applying

for NHS funding for their packages of care.

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

You’ll learn the following whilst working at the trust:

 1. An in depth understanding of the roles and responsibilities involved in working within the NHS

 2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

 3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

* Administrative / secretarial experience including initiating and maintaining office systems

* Demonstrable experience in dealing with the public

* Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access

* Understanding of Confidentiality and Data Protection Act

* Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users; ability to handle sensitive situations

As a member of NHS Professionals, you have fantastic benefits:

* Competitive pay rates- work this week, get paid next week

* Essential support when you need it- 24/7 365 days- call us anytime

* Multi locational- work across neighbouring Trusts

* Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

* Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

* Training and development opportunities
- Keep up with the essentials and more

* Build holiday allowance for every shift you work- your work life balance is important to us

* Stakeholder pension scheme available- a flexible future for you and yours

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