Service Advisor | Aftersales Advisor

Join to apply for the Service Advisor | Aftersales Advisor role at Holdcroft Motor Group

Location: Stockport

Salary: £28,500 - £35,000 OTE

Hours of work: Monday to Friday 8am to 5:30pm and Saturdays on a rota.

Are you a proactive, customer-focused professional with a passion for the automotive industry? Holdcroft Motor Group is looking for a talented Service Advisor to join our team. If you have a knack for building relationships and a drive to provide outstanding service, this is a great opportunity to join a busy and successful dealership.

• Competitive Earnings: A competitive salary with an On-Target Earnings (OTE) of £28,000 - £34,000, plus a commission and bonus scheme that rewards your hard work and sales achievements.
• Work-Life Balance:
  Enjoy a stable work week, Monday to Friday, 8:00am to 5:30pm, with Saturdays on a rota.
• Added Perks: A colleague referral bonus scheme (up to £1,000), employee discounts, an employee assistance programme.

• Maximising Service Sales:
  Use your exceptional communication skills to confidently upsell additional products, services, and repair work.
• Customer Support:
  Deliver product knowledge and support to our valued customers, ensuring their needs are met with a high degree of care.
• System Management:
  Ensure all systems and documentation are completed with high accuracy, maintaining a well‑organised workflow.

• Automotive
  
  Experience:
  
  Knowledge and experience within the automotive industry is essential.
• Customer‑Facing
  
  Skills:
  
  Proven experience in a busy customer‑facing role.
• IT Literate:
  The ability to use various company systems with confidence.
• Team Player: A willingness to support your team during busy and challenging periods.
• Organisational
  
  Skills:
  
  The ability to manage your workload efficiently and with excellent attention to detail.

If you are a proactive and customer‑focused professional ready for a new challenge, please apply now! We would love to hear from you.